Program Director

August 7

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A products, platforms & commerce company | MACH Alliance Member | Contentful Gold Partner | commercetools Select Partner

Product Strategy • User Experience • Product Design • Development - Apps • Web

501 - 1000

Description

• Proactively engage with clients to anticipate needs, navigate concerns, and take action to resolve issues or provide guidance as needed. • Serve as the central point of contact for the program, ensuring effective stakeholder management by providing regular executive-level updates and fostering transparent communication channels across all levels. • Develop, define, and manage program budgets, navigating executive-level budget discussions comfortably. • Work with the client Director of PMO and Senior Project Managers to track, manage & report on project budgets, timelines, and resource allocations to align initiatives with corporate strategies and priorities. • Monitor and control progress by meticulously developing and maintaining schedules, timelines, milestones, and performance reports in collaboration with project leads, including Project Managers, Product Managers, and Scrum Masters. • Collaborate closely with client and internal Account leadership team to contribute to identifying and pursuing account growth opportunities.

Requirements

• 8-10+ years of demonstrated track record leading teams delivering end-to-end digital solutions in an agency or product organization, ideally with leading global brands, with proven experience delivering web and mobile app product launches. • Proven track record fostering partnerships with Director, VP or C-suite client and internal stakeholders with the ability to influence, collaborate and align with cross-functional and matrixed partnerships on key programs or projects to drive accountability and project outcomes. • Previous experience as a senior project or program management role leading large cross-functional, multi-track teams of 20+ employees in software development and/or web technologies. • Demonstrated ability to navigate complex political landscapes within the organization, adept at managing relationships and garnering support from stakeholders with diverse agendas. • Strong understanding of the software development lifecycle, CI/CD and project management methodologies including agile, hybrid-agile, scrum, kanban and others. • Proficiency using project management software tools and collaboration platforms. (e.g., Jira/Confluence, Slack, Notion, Google Suite, Instagantt, Smartsheet). • Experience working with Airtable and/or Jira Product Discovery. • Experience working with various organizational functions across Marketing, Direct to Consumer, E-commerce, Growth and Data to support project outcomes. • Demonstrated ability to lead workshops and planning sessions for initiatives that require definition, cooperation and risk mitigation with peers, cross-functional teams, and Senior leadership teams.