Acturis Limited
The leading Software-as-a-Service provider to the general insurance industry
501 - 1000
Account Manager
August 13
🏡 Remote – Anywhere in Canada
Acturis Limited
The leading Software-as-a-Service provider to the general insurance industry
501 - 1000
Description
• Aid in Acturis’ expansion within the Canadian market by promoting system functionality to customers • Engage regularly with customers through face to face and virtual meetings • Set joint goals with customers and follow up on progress • Promote the uptake of new or additional services and modules • Handle customer escalations and credit control issues • Maintain a high level of system knowledge and awareness of developments • Attend industry events and represent Acturis professionally • Assist Sales team with support for new customers and broker acquisitions • Manage customer contracts and host webinars
Requirements
• Bachelor’s degree in business, marketing economics or other related discipline preferred • Knowledge of the general insurance industry and processes through experience in current or previous roles • Demonstrated interest in and experience of using IT and software • Client focussed with an ability to build relationships with customers • Confident and eager to take responsibility • Proactively able to manage their workload and meeting schedule • Outstanding communication skills and patience when explaining processes to an audience with a diverse range of abilities • Highly organised and self-motivated with a “can do” attitude • Logical approach to providing multiple solutions to client issues • Ability to quickly learn and adapt to functionality changes and new concepts • Experience with Microsoft Office Suite, CRMs and Jira • Prepared to travel to provide on-site training across Canada • Based in the Greater Toronto area with access to downtown and Toronto airports • Full clean valid driver’s licence and access to a vehicle
Benefits
• 20 paid holiday days each year (this is in addition to standard paid stats!) • 100% employer paid benefits after three months on the job • Be eligible to participate in annual bonus and company share incentive schemes depending on performance and seniority • 100% remote role within the Greater Toronto area
Apply Now